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Client requirements

  • Browser Compliant with HTML5 and CSS3. For example,
    • Microsoft Internet Explorer (IE) 11+

    • Chrome latest version (recommended)

    • Firefox latest version

    • Safari 10+

  • Cookies must be enabled.

  • Minimum screen size is 1024 x 768.

Sync requirements

  • Microsoft .NET Framework 4.6.2
  • Microsoft Windows Server 2008 R2 SP1 + or Microsoft Windows 7+
  • Free space equal to double the size of files/databases to be synced.   (e.g. if you'd like to Sync a 1GB file, you'll need at least 2GB of free space)
  • Minimum available RAM is the size of the largest sync item, plus 2GB
  • A quality and reliable network connection is required, we suggest a ping response time of 600ms or less and speed test upload results of at least 0.5 mb

Server requirements (on-premise only)

  • Microsoft Windows Server 2008 R2 SP1 + (see note below)
  • Microsoft Internet Information Services (IIS) 7+
    • Web Management Tools
      • IIS Management Console
      • IIS Management Scripts and Tools
      • IIS Management Service
  • World Wide Web Services
    • Application Development Features
      • .NET Extensibility (for .NET 4.6.2+)
      • ASP
      • ASP.NET (for .NET 4.6.2+)
      • ISAPI Extensions
      • ISAPI Filters
      • Common HTTP Features
        • Default Document
        • HTTP Errors
        • HTTP Redirection
        • Static Content
        • NOT WebDAV Publishing
      • Performance Features
        • Dynamic Content Compression
        • Static Content Compression
      • Security
        • Request Filtering
  • Microsoft .NET Framework 4.6.2 (Full Profile)
  • Microsoft SQL Server 2008R2+
    • Microsoft SQL Server 2012 is required to use Designer.
    • Microsoft SQL Server 2016 is supported only if using SQL authentication.
    • Master databases must be running in compatibility level 'SQL Server 2012 - 110'.
    • All databases must be in the same collation as the SQL instance.
    • SYNC database the file extension (mdf and ldf) must be in lowercase.
    • SQL Server Express supported.

To install any of the .NET or IIS features, or check whether you have them installed, see checking Windows requirements.

Language note

  • In order for PDF Exports in Chinese to work correctly, the application server needs to have the 'Arial Unicode MS' font installed.

SQL requirements

Case-sensitive SQL instances are not supported.


  • Windows Server Essentials (also known as Small Business Server (SBS), and Windows Foundation Edition (FE)) is not directly supported by the installers. These editions of Windows can be used, but require consultancy & manual configuration to ensure safe deployment.
  • Building databases with Designer requires Microsoft SQL Server 2012.

 Checking Windows requirements

 Go to the Windows Control Panel and select Turn Windows features on and off.


The required features may already be ticked. If not, tick as shown below and click OK.

Phocas version support

Current and previous releases 

CurrentPhocas 7.4 - released July 2018Bug-fix and improvement
PreviousPhocas 7.3 - released January 2018 

Support for Vacuum  

Phocas still supports Vacuum 6.6 built databases. If upgrading from pre 6.6, Vacuum needs to be upgraded and databases need to be rebuilt.

Technical support

Customers using older versions of Phocas can contact our support team for technical support using their version. 

You can access Product documentation for older versions of Phocas.

Upgrading to the newest version of Phocas


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  1. On client side what is the advice for the use of SQL express?  

    1. It would be the same as SQL Standard (SQL Server 2012 + for designer, only SQL Authentication with SQL Server 2016).

      Obviously, SQL express has limits relating the CPU, Memory and database size that a customer will need to be aware of.

      SQL Server 2012 Limits

      SQL Server 2016 Limits 

  2. Steve Cudars the question from a customer was about specs - but  also about "where is the advice on your specs page"

    can we add this advice to our public facing Server specs page 

    1. On Client and server requirements i have mentioned that we support SQL Server Express